It isn’t enough just to hire a new employee and away they go. We put them in a position, and we expect for them to catch on. There are four areas of hiring restaurant staff we fail. Staffing our restaurants can get difficult if we don’t look at being flexible with scheduling. You will need a combination of full time and part time help if you want to keep your operation staffed. Under the Affordable Care Act, companies that have fewer than 50 employees are not required to provide coverage or fill out any forms in 2015, or in any year, under the Affordable Care Act. With the new Affordable Care Act, it may have complicate how you achieve your goals of being staffed to run your business.
So What Are the Four Areas of Hiring Restaurant Staff We Fail?
We Fail to Hire
There are a lot of reason we fail to hire. To managing the process of hiring and finding the right people with the right personality and the right attitude can take time. Hiring should be the top purity if you are going to grow your top line and your bottom line. Owner and managers also can take the attitude we can’t afford to hire. When all we have to do is, put the numbers together what it cost and what kind of (ROI) return of investment and consider holding them accountable.
There are several ways of sourcing for applicants; newspaper ads use to be effective. But with technology you can get the message out quickly with the help of your employees. If you have, a college in your town will be a great source of part-time employees. Having a personal contact at the college will help build a relationship. Don’t rely on one visit is going to do the trick, ongoing contact is a must. Day care center would be another source but remember they are a limited basis. Again that personal contact with a representative of the daycare will go a long way. Others ways for sourcing is PTA’s High Schools, Recruiting Cards, Job Fairs, Bag Stuffers, Table Tents and Theater Slides are great sourcing ideas.
We Fail to Teach
So now that you have worked on a sourcing plan, and it is working the next thing we do is we fail to teach. Just because you hired them doesn’t mean you will keep them. Resources for retention are a very important part of your budget. Ken Blanchard created a development chart called Situational Leadership. Looking at the Situational Leadership theory by Dr. Paul Hersey, a professor and author of “Situational Leader” and Ken Blanchard, author of the bestselling “The One Minute Manager. This model states that in the modern world, leaders cannot rely on one management style to fit all situations. Managers and leaders must be flexible in their leadership styles, in order to get the best out of their teams and individuals.
We Fail to Practice
I think we fail in practice because we have unrealistic practices. As a restaurant manager, we have the daunting pressure to keep up with the operation and which includes our employees and make sure they are getting trained to be successful. We know our staffs need to be training, but we fail to practice what we preach. A better way to get this practice done is to put a person anchorage of training that means delegating the task. Another way we fail is when our restaurant has best practices we fail to practice the best practice. The best time to practice the best practice is to put it practice during the busiest time. Best practice still needs planning and then when you are at your peak period this is the best time to see if all the hard work of hiring the right person, teaching and practice all comes together. Just make sure when the practice is over that you evaluate.
We Fail to Execute
After all the practicing, we have done we still forget to execute the practice that ultimately cost us top line sales. All restaurants have several peak periods during the week. But fail to execute the best practice which leads into frustration with employees. The cooks fail to stock their lines, the prep cook forgets to prep enough of the special, the servers fail to stock their server line, and where does this get us. But I don’t blame any of the employees because the owner, or manager on duty hasn’t hired, hasn’t taught, hasn’t practice and hasn’t executed. The Army has an adage of the seven “Ps” Proper Planning and Preparation and Practice Prevents Poor Performance.